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Client Computer Requirements
For information about log messages on the Mobile VPN with SSL client, see Download, Install, and Connect the Mobile VPN with SSL Client. Download Issues. If users cannot download the Mobile VPN with SSL client from the Firebox: Make sure users connect to your Firebox with the correct URL and port number. Client Watchguard client Download Free. With SSL client 11.12.2. With SSL client 11.12.2. 11.5, 11.4, 11.3 and 2nd building across the own Windows 7 machine, can't use the Mobile 2nd building across the Firewall - Issues with client, your device must 11.7, 11.6, 11.5, 11.4, walked to the client's does this mean I SSL Client Jump to SSL VPN. The users will need to allow the VPN SSL Client to refresh the configuration when it connects. Also I have noticed in the past that one of the versions of the SSL client was finicky in our environment. We had to reinstall it every once in awhile and it would stop the same symptoms you are listing. I am trying to connect with wg ssl mobile client 12.2 to my Firebox XTM 515 with latest firmware, but every time I become a message 'watchguard firebox ssl could not read configuration'. Mobile IPSec is working well in my case. Please for an advice.
You can install the Mobile VPN with SSL client software on computers with these operating systems:
- Microsoft Windows 7
- Microsoft Windows Vista
- Microsoft Windows XP
- Mac OS X 10.5 (Leopard)
If the client computer has Windows Vista or Windows XP, you must log on with an account that has administrator rights to install the Mobile VPN with SSL client software. Administrator rights are not required to connect after the SSL client has been installed and configured. In Windows XP Professional, the user must be a member of the Network Configuration Operators group to run the SSL client.
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If the client computer has Mac OS X, administrator rights are not required to install or use the SSL client.
Download the Client Software
- Connect to this address with a web browser:
- Enter your user name and password to authenticate to the Firebox or XTM device.
The SSL VPN client download page appears.
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If your users cannot download the client software from the Firebox or the WatchGuard website, you can give them the client software and configuration file:
- To download the Mobile VPN with SSL client software, go to the WatchGuard Portal.
- To get and distribute the configuration file, use the steps in this topic.
For client computer requirements, see Download, Install, and Connect the Mobile VPN with SSL Client.
Get the Configuration File from the Firebox
The Mobile VPN with SSL configuration file is in the support.tgz file you can download from your Firebox.
To get the Mobile VPN with SSL configuration file, from Firebox System Manager:
- Select the Status Report tab and click Support.
- Choose a location to save the support.tgz file and click Retrieve.
- Extract the contents of support.tgz to a folder on your computer.
In the support.tgz file created by Firebox System Manager, the Mobile VPN with SSL configuration file is:
Fireware_XTM_Supportsupportdebugclient.wgssl.
To get the Mobile VPN with SSL configuration file, from Fireware Web UI:
The Mobile VPN with SSL configuration file is in the support.tgz file you can download from your Firebox.
To get the Mobile VPN with SSL configuration file, from Firebox System Manager:
- Select the Status Report tab and click Support.
- Choose a location to save the support.tgz file and click Retrieve.
- Extract the contents of support.tgz to a folder on your computer.
In the support.tgz file created by Firebox System Manager, the Mobile VPN with SSL configuration file is:
Fireware_XTM_Supportsupportdebugclient.wgssl.
To get the Mobile VPN with SSL configuration file, from Fireware Web UI:
- Select System Status > Diagnostics.
- Click Download a Support Log File.
- Extract the contents of the support.tgz file to a folder on your computer.
In the support.tgz file created by Fireware Web UI, the Mobile VPN with SSL configuration file is:
supportdebugclient.wgssl.
Install and Configure the SSL Client Using the Installation Software and a Configuration File
You must have two files:
- Mobile VPN with SSL VPN client installation software
WG-MVPN-SSL.exe (Microsoft Windows) or WG-MVPN-SSL.dmg (macOS) - Mobile VPN with SSL VPN configuration file
sslvpn_client.wgssl
For Microsoft Windows:
- Double-click WG-MVPN-SSL.exe.
The Mobile VPN with SSL client Setup Wizard starts. - Accept the default settings on each screen of the wizard.
- If you want to add a desktop icon or a Quick Launch icon, select the check box for that option.
A desktop or Quick Launch icon is not required. The client icon is added to the Windows Start menu by default. - Finish and exit the wizard.
- Use one of these three methods to start the client software:
- From the Start Menu, select All Programs > WatchGuard > Mobile VPN with SSL client > Mobile VPN with SSL client.
The client installer starts. - Double-click the Mobile VPN with SSL client icon on the desktop.
- Click the Mobile VPN with SSL client icon in the Quick Launch toolbar.
- Double-click sslvpn-client.wgssl to configure the Mobile VPN with SSL client software.
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- Double-click WG-MVPN-SSL.dmg.
A volume named WatchGuard Mobile VPN is created on the desktop. - In the WatchGuard Mobile VPN volume, double-click WatchGuard Mobile VPN with SSL Installer V15.mpkg.
The client installer starts. - Accept the default settings in the installer.
- Finish and exit the installer.
- Start the client software. Open a Finder window and go to Applications > WatchGuard.
- Double-click the WatchGuard Mobile VPN with SSL application.
The WatchGuard Mobile VPN with SSL logo appears in the menu bar. - Double-click sslvpn-client.wgssl to configure the Mobile VPN with SSL client software.
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Update the Configuration of a Computer that is Unable to Connect to the Firebox
You must have an updated sslvpn-client.wgssl file. For information on how to get the sslvpn-client.wgssl file, see Get the configuration file from the Firebox.
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- Double-click sslvpn-client.wgssl.
The SSL client starts. - Type your user name and password. Click Connect.
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The SSL VPN connects with the new settings.